Privacy Policy

1. Information We Collect

• Personal details — Name, email, phone, shipping and billing address when you order or create an account.
• Payment information — Processed securely via Paystack or bank transfer. We do not store full card numbers.
• Usage data — Pages visited, browser type, and IP address collected automatically.
• Cookies — Small files to improve your browsing experience. See Section 3.

2. How We Use Your Information

• Process and fulfil orders
• Send confirmations and shipping updates
• Respond to enquiries and provide support via email or WhatsApp
• Send marketing communications (with your consent only)
• Improve our website through analytics
• Comply with legal obligations

3. Cookies

We use essential, analytics, and marketing cookies. You can manage preferences via the banner on your first visit, or through your browser settings at any time.

4. Sharing Your Information

We do not sell your data. We share only with trusted partners needed to fulfil your order — shipping partners (GIG Logistics, DHL), payment processors (Paystack), and analytics providers (Google Analytics). All third parties must handle your data lawfully.

5. Data Retention

We retain data as long as necessary to fulfil the purposes here or as required by law. Order records are typically retained for 7 years.

6. Your Rights

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Opt out of marketing communications at any time
• Withdraw cookie consent

7. Security

We implement appropriate technical and organisational measures to protect your data. No internet transmission is 100% secure, however we cannot guarantee absolute security.

8. Contact

Questions? Email us at nswearsoffical@gmail.com or visit our contact page.